Questions about account verification, supported assets, compliance requirements, or platform access. We respond to all inquiries during business hours.
Westarion's team handles inquiries about platform access, compliance documentation requests, and general questions about how the exchange and wallet operate.
Email inquiries submitted through this form or directly to support@westarion.org are reviewed during standard business hours, Monday through Friday. General questions typically receive a response within 2 business days.
Compliance and account verification inquiries may require additional processing time due to the documentation review involved. If your inquiry is time-sensitive, please include that context in your message.
Formal complaints submitted to support@westarion.org with the subject line "Formal Complaint" are handled through a separate review process and logged upon receipt.